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Contact Us

Welcome to Casa ISDVEY!

We’re excited to host you and make your stay exceptional. Before we can welcome you, we kindly ask you to provide us with some details to complete your reservation so that we can provide an exclusive and fully personalized service for you and your companions.

Please leave us your details and we will be delighted to secure your dream accommodation.

Once again, we warmly welcome you and look forward to providing an unforgettable experience.

Thank you for choosing us!

Book via External Platform

If you prefer, you can also find us on Airbnb

Frequently Asked Questions

At Casa ISDVEY, we strive to provide you with the best possible experience during your stay with us. We understand that you may have some questions or queries before your arrival, which is why we have compiled some of the most common questions we receive from our guests and answered them below to help you have a hassle-free stay.

If the answer to your question hasn’t been clarified, please contact us, and we will respond as soon as possible.

Can the entire villa be rented?

Yes, the All-inclusive Oaxaca concept is unique and new to the city, meaning all our amenities and attentions are directed solely towards your comfort and that of your family or accompanying group.

Can I book if there are only two of us?

Of course! When you book with us, the entire villa and logistics are specially personalized for your arrival, however, the price remains the same.

Can a reservation be cancelled?

Once the reservation is made, there is no possibility of canceling it, therefore we do not offer refunds or reimbursements.

Is smoking allowed in the rooms?

No, all our rooms are strictly non-smoking. We have designated outdoor smoking areas.

Are pets allowed?

Unfortunately, at the moment we do not allow pets inside our facilities.

Is a shuttle service provided?

Yes, when you stay with us, all your transportation to different activities and places of interest is on us.

Do the tours have an extra cost?

No, as part of our Oaxaca All-inclusive experience, you can choose from 7 tours (fully customizable). Food, entry fees, transportation, and guides within the tours are also included